Privacy Policy

Effective Date: October 12, 2026

At Cryo Sculpting Lab, operated by Phoenix Vanguard Holdings Inc., we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit a form, request information, communicate with us, or otherwise interact with Cryo Sculpting Lab.

In this policy, “Cryo Sculpting Lab,” “we,” “us,” and “our” refer to Phoenix Vanguard Holdings Inc., operating under the Cryo Sculpting Lab brand.

1. Information We Collect

Depending on how you interact with us, we may collect:

· Name

· Email address

· Phone number

· Business name

· Website address

· Business and marketing information

· Information you provide through forms, surveys, or other communications

· Information related to your inquiries or requests

· Information collected through cookies, analytics, and similar technologies when you use our website

We collect this information when you voluntarily provide it to us or when it is automatically collected through your use of our website.

2. How We Use Your Information

We may use the information we collect to:

· Respond to your inquiries and requests

· Provide information, resources, and materials you request

· Communicate with you about Cryo Sculpting Lab and our services

· Follow up regarding an inquiry, request, or interaction with us

· Send email or text/SMS communications when you have provided the appropriate consent

· Provide marketing information, promotional content, and updates about our services when permitted

· Schedule and manage consultations, appointments, or demonstrations

· Improve our website, services, advertising, and customer experience

· Maintain and secure our systems

· Comply with applicable laws, regulations, and legal obligations

3. SMS / Text Messaging

If you voluntarily provide your phone number and separately opt in to receive text messages from Cryo Sculpting Lab, operated by Phoenix Vanguard Holdings Inc., we may use your phone number to send SMS communications related to the messaging program for which you provided consent.

These messages may include information or resources you requested, follow-up communications, responses to your inquiries, appointment-related communications, and marketing or promotional messages, depending on the type of consent you provide.

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP. For assistance, reply HELP or contact us using the information provided below.

Your consent to receive SMS messages is not a condition of purchasing any products or services from Cryo Sculpting Lab.

4. Information Sharing and Disclosure

We do not sell or rent your personal information.

We may disclose information when reasonably necessary:

· To comply with applicable laws, regulations, legal processes, or governmental requests

· To protect the rights, property, or safety of Cryo Sculpting Lab, our users, clients, or others

· To service providers and subcontractors that provide services necessary to operate our business, such as technology, communications, hosting, customer service, analytics, scheduling, or payment processing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or transfer SMS opt-in data or SMS consent information to third parties or affiliates for their own marketing or promotional purposes.

5. Cookies and Analytics

Our website may use cookies, analytics tools, pixels, and similar technologies to understand website traffic, improve our website, measure advertising performance, and improve our services.

These technologies may collect information such as browser type, device information, pages visited, approximate location, referring website, and interactions with our website.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect the personal information we maintain.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect your information using reasonable safeguards, we cannot guarantee its absolute security.

7. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding the personal information we maintain about you, including the right to request access, correction, or deletion of your information.

You may also withdraw your consent to receive marketing communications or SMS messages at any time.

To make a privacy-related request, contact us at: [email protected]

8. Third-Party Websites and Services

Our website, advertisements, or communications may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites or services you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or applicable requirements.

Any updates will be posted on this page with a revised effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Cryo Sculpting Lab

Operated by Phoenix Vanguard Holdings Inc.

Email: [email protected]

Phone: (561) 299-0683

4. Information Sharing and Disclosure